AI receptionist cost in Australia — what should you budget?
If you're an Australian small business owner exploring AI receptionists for the first time, pricing can be confusing. Plans range from free tiers to several hundred dollars per month, and the pricing models vary significantly. This guide breaks down real, publicly listed prices so you can compare AI receptionist costs in Australia.
AI receptionist pricing table — real published prices
The table below uses only prices published on each vendor's website at the time of writing. All US dollar prices are marked — convert at the current AUD/USD rate for your budget.
Goodcall — Free tier available (source: goodcall.com)
Dialzara — From AU$29/mo (source: dialzara.com) — Australian-based
Synthflow — From US$29/mo + per-minute costs (source: synthflow.ai)
Rosie — From US$49/mo (source: heyrosie.com) — built for trades
My AI Front Desk — From US$54.99/mo (source: myaifrontdesk.com)
Retell AI — From US$0.07/min (source: retellai.com) — developer platform
Bland AI — From US$0.09/min (source: bland.ai) — developer platform
Vapi — From US$0.05/min (source: vapi.ai) — developer platform
Slang.ai — From US$199/mo (source: slang.ai) — restaurants only
Ruby Receptionists — From US$245/mo (source: ruby.com) — human + AI hybrid
Smith.ai — From US$292.50/mo (source: smith.ai) — human + AI hybrid
AnswerConnect — From US$325/mo (source: answerconnect.com) — human + AI
Johnni — Check website (source: johnni.ai) — Australian-based
Sj iTech — Contact for pricing (source: sjitech.com) — AU healthcare clinics
Australian-priced vs US-priced
Australian-built solutions like Dialzara (from AU$29/mo) and Johnni price in AUD, removing exchange rate risk. US-priced plans fluctuate — a US$55/mo plan might cost AU$85–95 depending on the rate.
For healthcare clinics, Sj iTech provides custom AI voice receptionist solutions priced in AUD — contact them for pricing.
Per-minute vs flat rate pricing
1. Flat monthly rate — Goodcall, Dialzara, Rosie, My AI Front Desk, Slang.ai. Predictable costs each month
2. Per-minute pricing — Synthflow, Retell AI, Bland AI, Vapi. Can be very cheap for low volumes but adds up with high call volumes
3. Per-call or per-minute bundles — Smith.ai, Ruby, AnswerConnect. These include human operators and cost more
Key factors that affect AI receptionist cost
1. Call volume — Per-minute plans get expensive at high volumes
2. Currency — US plans fluctuate with the AUD/USD exchange rate
3. Included features — Compare what's included, not just the headline price
4. Setup fees — Some providers charge a one-time fee
5. Phone numbers — Australian local or 1300 numbers may cost extra
6. Integrations — Connecting to your booking or CRM system may require a higher tier
Our recommendation
Start with a free trial wherever possible. Most businesses spending $50–150/month on an AI receptionist see a strong return from captured leads they would have otherwise missed. If you're in healthcare, talk to Sj iTech for clinic-specific pricing.
Compare all AI receptionists →