Privacy Policy
Last updated: January 2026
This privacy policy explains how Receptionaist ("we", "us", "our") collects, uses, and protects your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Who we are
Receptionaist is operated by Bec Francis, based in Queensland, Australia. Our website is receptionaist.com.
Information we collect
- Contact information — name, email, phone, business name via forms
- Enquiry details — business, industry, and needs information
- Usage data — anonymous analytics data
- Cookies — essential and analytics cookies
How we use your information
- Respond to enquiries and provide services
- Connect you with relevant vendors or partners (such as Sj iTech)
- Provide advisory services
- Improve our website
- Send updates (with consent)
Who we share with
- Sj iTech — if you submit a clinic enquiry. Disclosure
- Service providers — for form handling, analytics, email
- Legal requirements — if required by Australian law
We do not sell your personal information.
Your rights
Under Australian privacy law, you can access, correct, or delete your information. Complaints can be made to the OAIC. Contact us for privacy requests.